Facilities and property management
Radios for teams covering several buildings
Maintenance, cleaning and engineering are spread across sites all day. One account keeps them reachable wherever they are.
Short answer
Can one team cover several buildings on one account?
Yes. Everyone stays on the same channels no matter which property they are at, because the radios work over the cell network. You get one bill, one place to add or remove people, and a map showing where the team is.
The problem
What gets in the way
Each building ends up with its own radios, its own charger drawer and its own person who knows how it works. A technician covering four properties carries the wrong radio for three of them, or carries several. Nobody has a single view of where the team is, so a call that should go to the nearest engineer goes to whoever answers the phone. Adding a building means specifying, buying and installing another system, and losing one leaves hardware nobody can redeploy. The real cost is not the radios. It is the coordination overhead of running several small systems that were never designed to work together.
How we set it up
How the channels are set up
We put every property on one account. Each building gets a channel, with an engineering channel running across all of them, so a technician keeps the same radio wherever they are working and simply appears on the right channel. Because coverage comes from the cell network, a new building is a settings change rather than a new system to specify and install. You get one bill, one place to add or remove people, and one map showing where the team is. Work can be routed to the nearest available technician rather than whoever picks up, and location history is there afterwards if a client queries attendance. Radios move between properties as the portfolio changes, which is the part that is impossible when each site owns its own system.
Typical use cases
Where it gets used day to day
Multi-site maintenance dispatch to the nearest technician. Cleaning and engineering coordination within a building. Contractor escort and access control. Out-of-hours callout cover across a portfolio. Plant room and roof work with a lone-worker check-in. Adding a newly won property without new infrastructure.
Recommended solution
What we would recommend
Radios are the usual fit. One account covers every property, and adding a building is a settings change rather than a new system to install.
Questions
Questions facilities teams ask us
What portfolio and estates managers work through before consolidating onto one system.
Can one team cover several buildings on one account?
Yes, and it is the main reason facilities teams move to a managed service. Everyone stays on the same channels regardless of which property they are at, and you get one bill and one place to manage users.
What happens when we win or lose a property?
Adding a building is a settings change: we create the channel and the existing radios pick it up. If you lose a site, the radios redeploy to another property rather than being stranded with the building.
Can we route a job to the nearest technician?
You can see where the team is on a live map, which lets a coordinator send the nearest available person rather than whoever answers the phone. The radios carry the conversation, the map tells you who to call.
Do lone workers get a check-in?
Yes. Check-ins can be set to prompt at an interval you choose, normally used for plant rooms, roof work and out-of-hours callouts. A missed check-in raises an alert.
Do we need a separate system in every building?
No, and that is the arrangement this replaces. Because coverage comes from the cell network, there is no per-building infrastructure to specify, install or maintain.
Get started
Tell us how your team works today
Send us your site list and current radio inventory. We will come back with coverage, hardware and pricing in one document.