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Compare plans

Managed Zello Core or Plus?

Both plans run Zello Work push-to-talk on a network we build and manage, with enterprise MDM and a multi-carrier SIM included. Plus adds AI tools, message archiving and Emergency Alerts.

Short answer

Which Managed Zello plan do I need?

Choose Managed Zello Core at $24.95 per user per month if your team needs fast push-to-talk, live location and a network we run for you. Choose Managed Zello Plus at $34.95 if you also need Emergency Alerts, transcription, translations, AI Digests, a searchable Message Vault archive or 24/7 Zello support. Both include our managed Zello network, enterprise MDM and a multi-carrier SIM. If you are unsure, tell us how the team works and we will say which one we would put in.

Side by side

Core and Plus, feature by feature

Every row is either part of our managed service or a Zello Work feature. Prices are per user per month. Hardware is sold separately.

Feature

Core $24.95

Plus $34.95

Price

Price per user per month

$24.95

$34.95

Zello Dispatch Hub seat (optional)

$19.95 per dispatcher

$19.95 per dispatcher

Rugged radios and phones

Sold separately

Sold separately

Unlimited talk, text & data*

Unlimited talk, text and data on the device

Available

Available

Price with unlimited talk, text and data

Starting at $64.95

Starting at $64.95

Eligible devices

Rugged smartphones only

Rugged smartphones only

Zello features included

Everything in Core

Everything in Plus

Included in every plan

Integrated Radio managed Zello network

Included

Included

Enterprise mobile device management (MDM)

Included

Included

Multi-carrier SIM and data plan

Included

Included

Communication

Zello Work apps for iOS, Android, PC and Mac

Included

Included

Live voice messages, 1:1 and 1:many

Included

Included

Voice, texts, photos and more

Included

Included

Unlimited channels

Included

Included

Control who talks to whom

Included

Included

AI, records and safety

AI Digests

—

Included

AI Assistant (Ella)

—

Included

Transcription

—

Included

Translations

—

Included

Message Vault archive (search, playback, export)

—

Included

Emergency Alerts with location

—

Included

Dispatch

Dispatch Hub shared call queue

Included

Included

Dispatch channel analytics

Included

Included

Administration

Management Console

Included

Included

Multiple admins and sub-admin permissions

Included

Included

Bulk import of users and channels

Included

Included

Channel user-roles, user and channel tags

Included

Included

User templates and shared device configuration

Included

Included

Sign-in reports

Included

Included

Location

Real-time location tracking

Included

Included

User status and battery life

Included

Included

Google Maps traffic

—

Included

Historical breadcrumb tracking

—

Included

Security and compliance

Private network and encryption

Included

Included

Two-factor authentication

Included

Included

SOC 2 Type II, ISO 27001, GDPR

Included

Included

Support for HIPAA compliance

Zello Enterprise only

Zello Enterprise only

Integrations

APIs and SDKs

Included

Included

Gateway with traditional radios

Included

Included

Crosslink with outside organizations

Included

Included

Support

Zello support

Standard

24/7

Integrated Radio administration and changes

Included

Included

*Unlimited talk, text and data is available only on rugged smartphone devices, not on two-way radios, and starts at $64.95 per user per month. Zello Dispatch Hub seats can be added to either plan at $19.95 per dispatcher per month. The shared call queue and dispatch analytics work on both plans. HIPAA support, SSO and on-premise servers are Zello Enterprise features, available on request. Zello feature lists follow zello.com/pricing and may change. Emergency Alerts are not a substitute for 911 or code-required life-safety systems.

Choose Core when

Your team mainly needs to talk

Zello Work push-to-talk, location and admin tools on a network we build and run, for $24.95 per user per month.

Crews mostly need instant push-to-talk voice

Supervisors want breadcrumb history and traffic on the map

You need unlimited channels by site, team or shift

Standard Zello support covers your working hours

You want to connect existing radios through a gateway

You want the lowest price per user

Choose Plus when

Records, AI and safety matter

Everything in Core, plus AI tools, Message Vault, Emergency Alerts and 24/7 Zello support, for $34.95 per user per month.

Workers need a panic alert that arrives with location

You must search, replay or export past messages

Supervisors want AI Digests of busy channels

Crews speak more than one language

Dispatch needs searchable transcripts of every call

You run overnight shifts and want 24/7 Zello support

Questions

Choosing a plan

The questions that usually decide it.

Can we change plans later?

Yes. Moving from Core to Plus is a change request to us, not a rebuild. Your devices, channels and users stay in place.

Can some users be on Core and others on Plus?

Ask us. Whether plans can be mixed on one Zello network depends on how the account is set up, and we confirm it when we quote.

Do we need Plus to use Zello Dispatch Hub?

No. A Dispatch Hub seat is $19.95 per dispatcher per month on either plan. The shared call queue and dispatch analytics work on both plans. Transcription and Emergency Alerts require Plus.

Is hardware included in either plan?

No. Two-way radios and rugged phones are sold separately in our online store, or you can bring compatible devices. Both plans include enterprise MDM and a multi-carrier SIM and data plan.

Related

Plans, dispatch and devices

Read the full plan pages for Managed Zello Core and Managed Zello Plus, or start with the Managed Zello overview. Adding a dispatcher? See Zello Dispatch Hub, which works with either plan.

Both plans run on the same hardware: two-way radios such as the Inrico T522A, Telox TE320 and Inrico S380, vehicle units like the Telox M3, and rugged phones from the Sonim XP5plus to the Samsung Galaxy XCover Pro. See the range under business two-way radio or in the online store. Keeping radios you already own? Read radio interoperability.

Get started

Not sure which plan fits?

Tell us how your team communicates today. We will recommend Core or Plus and explain why.